Aircall
Aircall is a cloud phone system built for sales and support teams. We connect it to your CRM and helpdesk so every call is logged, routed, and followed up without anyone writing notes by hand or switching between screens.
Book Free Audit →What we automate with Aircall
- •Reps logging calls in the CRM by hand after every conversation
- •No link between a call and the contact record it belongs to
- •Call data sitting in Aircall and nowhere else in the business
- •Missed calls with no automated follow-up triggered
Common Aircall automations
CRM call logging
Every call logged against the right contact or deal in HubSpot or Salesforce automatically, including duration, recording, and disposition notes.
Contact record creation
Inbound calls from unknown numbers create a new contact in your CRM automatically so nothing falls through after the call ends.
Post-call task creation
A task or follow-up is created in the CRM automatically when a call ends with a specific outcome, so the next step doesn't rely on the rep remembering to add it.
Call recording sync
Call recordings linked to the right CRM record automatically so managers can review conversations without hunting through Aircall for the file.
Missed call follow-up
A missed call triggers an SMS or email to the caller automatically and creates a callback task in the CRM so no inbound inquiry goes unanswered.
Routing rules by team or skill
Inbound calls routed to the right team member based on caller data from your CRM, the time of day, or the team assigned to that account or product line.
Works well with
Frequently asked questions
Can Aircall log calls into HubSpot or Salesforce automatically?
Yes. We build the integration so every call, including duration, recording, and outcome notes, is logged against the right contact or deal in your CRM without the rep doing it manually.
What happens when a call comes from an unknown number?
We configure workflows to create a new contact record automatically when an inbound call comes from a number not in the CRM, so nothing falls through after the call ends.
Can you build routing rules for our team structure?
Yes. We build routing rules in Aircall based on team, skill, time of day, or caller data from your CRM so calls reach the right person without a manual transfer.
Every call logged. Every follow-up triggered. No manual effort.
Book a free audit and we'll show you how Aircall connects to your existing business tools.
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